CallAssist Telemarketing Dialer Software Screens
Below are sample screen images so you can see how CallAssist telemarketing dialer looks and works.
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The CallAssist Main Screen
Calls are made from the CallAssist main screen. On the
right is a Dial List Grid. Names, telephone numbers and other data
can be setup in the Dial List Grid by a text file import,
or added from the inbuilt Contacts directory. To the left is a Dial
List Card which shows the current record in a card like view. If the phone number in the Dial List is
the Contacts directory, contact details are automatically displayed in a
Contact Card on the left side.
To make a call
simply select the number in the Dial List Grid and click Dial (or Dial
Next). If the phone is not answered or is busy, click the re-queue
button and the number is sent to the end of the Dial List for calling
You can also select a time and date to call again later, then check
which ones need calling by clicking the Call Backs button. When a call
back is due, the title above the Dial List Grid changes colour to red and flashes on and
off. If someone requests to be added to the Do Not Call
list, simply click the Do No Call button. CallAssist allows you to
note a range of responses and call outcomes so after making the calls
you can compile a list of results.
The Contacts Directory
The Contacts directory is where you store contact information. You can
keep a record of four different phone numbers, plus an email address, a
memo note, a classification group and address details. There are
also a range of user-definable fields.
The Contacts directory shows contacts in two views; a spreadsheet
grid like view and a card like view. You can send numbers from the Contacts
directory to the Dial List
on the main screen by clicking the function key. You can add the
whole directory to the Dial List, a group of records based on a selected
Classification or only one record at a time. You can easily add
new records to your Contacts directory as you are talking to people -
simply clicking the F12 key from the main screen to open the directory.
The Options Screen
Under the Options screen you setup how you want CallAssist to
function. It is an easy task - most options are in a simple checkbox
format. The Telephony Tab is for modem selection and autodialing
options, whilst the Do
Not Call tab is where you select which Do Not Call manager to use.